We are responsible for maintaining and clearing vegetation around the network. This includes powerlines located on private property, or public land.
We must clear vegetation on public land or within the boundaries of private properties. Clearing helps reduce the risks associated with electrical line. These works must be done to maintain the required clearance space around power lines as well.
Individual properties that need clearing will receive written notice at least 14 days’ notice before any clearing works.
For more information about the proposed pruning or clearing, please contact our Customer Service Centre on 1300 360 795.
Customers with private powerlines on their property, have a responsibility to keep them clear of vegetation. This responsibility is outlined in the Electrical Safety Act 1998.
Private powerlines are the overhead and underground lines that begin at a point of supply outside a property. They include all other lines, poles or electrical equipment running from this supply.
Customers must keep private powerlines clear of trees and branches. You must also plant responsibly under and around them.
By working together we can reduce the risk of power outages, damage to our network and fire.
We keep the minimum clearances for trees near powerlines that cross your property boundary, except for your service line. We're also responsible for trees within your property near powerlines in your street.
You need to regularly inspect your private electric powerline and the insulated service line that runs to your property.
We recommend using binoculars or a telescope to view the powerline coverings once a year and check the poles for rot or damage. If you need help, contact a registered electrical contractor.
In some cases, we may need to clear trees or branches from your property on your behalf. We may pass on costs in some cases.
In some cases, you can request replacement of an overhead private electric powerline. Underground alternatives can include a private or low voltage powerline, or a substation. Where approved, underground replacement costs are shared.
One of the following:
Substation establishment, including the transformer
Low-voltage underground mains on your property in non-fire areas
Underground low-voltage service cables in the road reserve in fire areas, up to the equivalent of 50 metres of cable
All underground low-voltage service cables in the road reserve
If you own a Private Overhead Electric Line (POEL) in the Local Government Areas of Alpine, East Gippsland or Towong you may be eligible for Victorian Government funding to have it replaced with an underground connection.