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Mooroolbark mini grid project

Last modified: 19 November 2016

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Renewable energy

Last modified: 19 November 2016

At AusNet, our purpose is to accelerate a sustainable future. We’re doing this by connecting our customers with renewable energy.

Our safety commitment

Last modified: 19 November 2016

Safety is our number one priority. We provide safe and reliable energy to our customers and communities.

Policy

Site readiness

Last modified: 19 November 2016

Gas site readiness guidelines. Preparing your site for a new natural gas connection.

Claims

Last modified: 19 November 2016

You may be entitled to compensation for loss of power, damage to your property or equipment. Find out about making a claim here.

Demand management

Last modified: 19 November 2016

Our network experiences peak demand when electricity use is at its highest. So we use a number of demand management strategies.

Smart Meter Upgrade

Last modified: 19 November 2016

We're upgrading smart meters so that our communications to your electricity meter will be faster. Find out what this means for you.

Energy Saving Tips

Last modified: 19 November 2016

We want to help raise awareness of the support that is available to help Victorians manage their energy costs. There are many easy and effective things you can do to save energy and money at home.

Corporate governance

Last modified: 19 November 2016

Discover our corporate governance policies here, including risk management, diversity, and learn about our nomination committee.

Setting charges

Last modified: 19 November 2016

Your electricity bill includes charges passed on for the cost of building, operating and maintaining the network. This is how we set electricity charges.

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