Industry codes and guidelines

We provide a complex service to our customers and our community. Some of the key industry codes and guidelines that we must comply are: 

• Electricity Industry Act (PDF)
• Electricity Distribution Code (PDF)
• Electricity Distribution Contract - Standard Terms and Conditions (PDF)
• Code of Engineering Practice for Shared Use of Poles (PDF) 

Forms and resources

• Electrical Work Request (PDF)
• Field Work Order (PDF)
• Application for Abolishment of Electricity Supply (PDF)
• Reconnection of Electricity Supply (PDF)
• Victorian Service Installation Rules
• Codes of Practice for low voltage service fuse removal and reinsertion (PDF)
• Metering diagrams (PDF), including: 
  • Customer Single Phase Metering Wiring Diagram 
  • Customer Single Phase with 1 Approved Off-Peak Load Metering Wiring Diagram   
  • Customer With No Off-Peak Load Multiphase Metering Wiring Diagram   
  • Customer With Approved Off-Peak Load Control Multiphase Metering Wiring Diagram  
  • Alternative Supply Net Conversion - 1 Customer With / Without 1 Off-Peak Load Control Single Phase Metering Wiring Diagram  
  • Alternative Supply Net Conversion - 1 Customer With / Without 1 Off-Peak Load Control Multiphase Metering Wiring Diagram 
  • Alternative Supply Net Conversion - 1 Customer With / Without Multiple Off-Peak Load Control Multiphase Metering Wiring Diagram  
  • Customer With Multiple Off-Peak Load Control Multiphase Metering Wiring Diagram
• Regulatory Publications

These forms and resources may be helpful to:

• Electrical contractors 
• Licensed electrical mechanics 
• Consulting engineers 
• Architects 
• Customers
• Distribution company personnel 
• Representative organisations (Unions, associations, etc) 
• Anyone connecting electrical installations to the electrical distribution networks of distribution companies in Victoria